Terms & Conditions

01Introduction

These Terms & Conditions ("Terms") apply to your use of sujoyforex.in (the "website"), operated by Sujoy Forex Private Limited ("Sujoy Forex", "we", "us" or "our").

These Terms govern use of the website only. Any currency exchange transaction you carry out with us is subject to the terms confirmed with you at the time of that transaction, and to applicable law.

02About us

Sujoy Forex Private Limited is a currency exchange business with its office at Ground Floor, Tana House, Near Mother House, 63 A J. C. Bose Road, Park Street, Kolkata – 700016, West Bengal, India.

03Use of the website

You may use this website for lawful purposes only, such as learning about our services and contacting us. You agree not to:

• use the website in any way that breaks any applicable law or regulation;
• submit false, misleading or another person's information through our enquiry form;
• attempt to gain unauthorised access to the website, its server or any connected system;
• introduce viruses, malicious code or anything that may harm the website or its users;
• send unsolicited advertising or spam through the website.

04Accuracy of information

We aim to keep the information on this website accurate and up to date. However, it is provided for general information only and may not always be complete or current.

Information on the website does not constitute financial, legal or tax advice. You should not rely on it as a substitute for a confirmed quotation from us or for professional advice where needed.

05Currency rates and quotations

Currency rates change frequently. Any rates displayed on this website are indicative only and are not an offer to buy or sell currency at that rate.

• The rate applicable to your transaction is the rate confirmed with you at the time of the transaction.
• A quote given by phone, email or in response to an enquiry may change if market conditions change before the transaction is completed.
• Buying and selling rates for the same currency may differ.
• Where a "last updated" time is shown, rates may have changed since that time.

06Enquiries are not transactions

Submitting an enquiry form, sending an email or calling us is a request for information or a quotation. It does not create a binding agreement and does not complete or reserve a currency exchange transaction.

A transaction is completed only after the rate, availability of the currency, required documents and any other conditions have been confirmed and the exchange has been carried out.

07Eligibility and documentation

Currency exchange transactions may be subject to eligibility conditions and documentation requirements under applicable rules. These can depend on the type of transaction, the currency, the amount and your circumstances.

• We will tell you which documents are required for your transaction.
• We may need to verify your identity and the information you provide.
• We may decline or delay a transaction if requirements are not met or if the documents provided are incomplete.
• The availability of any particular currency or amount is not guaranteed.

08Legal and regulatory requirements

All transactions are carried out in accordance with the laws and regulations applicable in India. We may be required to collect information, keep records, verify identity or report certain transactions where the law requires it.

We reserve the right to refuse any transaction that we reasonably believe may be unlawful, or that may not comply with applicable legal or regulatory requirements.

09Third-party links

This website may include links to, or embedded content from, third-party websites and services, such as Google Maps. These are provided for convenience only.

We do not control and are not responsible for the content, availability or privacy practices of third-party websites. Your use of them is subject to their own terms and policies.

10Intellectual property

The content of this website, including its text, design and layout, belongs to Sujoy Forex Private Limited or is used with permission. You may view and print pages for your personal, non-commercial use.

You may not copy, reproduce, republish or distribute any part of the website for commercial purposes without our prior written permission.

11Website availability and limitation of liability

We aim to keep the website available, but we do not guarantee that it will always be available, uninterrupted or free from errors. We may suspend or change the website at any time without notice.

To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, the website, or from reliance on any information on it, including indicative rates. Nothing in these Terms limits any liability that cannot be limited under applicable law.

12Privacy

We handle personal information submitted through this website as described in our Privacy Policy.

13Changes to these terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after changes are posted means you accept the updated Terms.

14Governing law and disputes

These Terms are governed by the laws of India. Any dispute arising in connection with these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal.

If you have a concern, please contact us first so we can try to resolve it.

15Contact us

If you have any questions about these Terms, please contact us: