Frequently asked questions

Sujoy Forex Private Limited is a currency exchange business. We help customers buy foreign currency and sell foreign currency they no longer need, from our office near Park Street, Kolkata.

Our office is on the Ground Floor, Tana House, Near Mother House, 63 A J. C. Bose Road, Park Street, Kolkata – 700016. You can find a map and directions on our Contact Us page.

Yes, we recommend it. Contacting us first lets us confirm the current rate, whether the currency you need is available, and which documents to bring, so your visit goes smoothly.

Availability varies from time to time. Tell us the currency and amount you need, and we'll confirm whether we can help before you visit.

Ask us anyway. We'll let you know whether we can help with that currency and, if so, what the options are. We can't promise every currency will be available.

Amounts can depend on the currency, its availability and the rules that apply to your transaction. Share the amount you have in mind and we'll confirm what's possible.

Contact us with the currency and amount you need. We'll confirm the rate, availability and required documents. Once you're happy to proceed, visit our office to complete the exchange.

Let us know which currency you have and roughly how much. We'll tell you the rate we can offer and what you'll need to bring, and you can then visit our office to complete the sale.

Acceptance of coins, or of old, damaged or withdrawn notes, isn't guaranteed. Please ask us about your specific notes before visiting.

Rates change through the day. Call us or send an enquiry with the currency and amount, and we'll share the current rate for your transaction. You can also check our Currency Rates page.

No. Rates shown on the website are indicative only. The final rate is confirmed with you at the time of your transaction.

Currency exchange businesses usually quote one rate when selling currency to customers and a different rate when buying it from them. When we give you a quote, we'll make clear which rate applies to your transaction.

Because rates can move during the day, a quote may change. When we give you a quote, ask us how long it applies for, and we'll confirm the rate again before completing the transaction.

Requirements depend on the type of transaction and the regulations that apply in India. When we confirm your enquiry, we'll tell you exactly which documents to bring.

Some transactions have conditions under applicable rules. We'll explain anything relevant to your situation when you contact us, before you visit.

Details you share through the website are used to respond to your enquiry. You can read more in our Privacy Policy.

You can call us, email info@sujoyforex.in, or use the enquiry form on our Contact Us page.

No. An enquiry is only a request for information or a quote. A transaction is completed only after the rate, availability and documents have been confirmed with you.

Tell us whether you want to buy or sell, the currency, the approximate amount, and the best way to reach you. That helps us reply with the right information.